Privacy policy

Last updated 12 November 2026. This policy covers FlipBox, a Shopify app developed by Fletten (info@fletten.com).

What FlipBox stores

FlipBox stores nothing on its own servers. It has no database and keeps no access tokens. Your box settings (box size, discount steps and product lists) are saved as metafields on your box products, inside your own Shopify store.

Customer and order data

FlipBox does not read or store customer or order data. The cart merge and checkout rules run inside Shopify as Shopify Functions. They use only the cart contents and your box settings, and none of that is sent to us.

What the app can access in your store

• Products, to create and edit your box products and their box settings.
• Publications, to show a box on your Online Store.
• Cart transforms and validations, to turn on the box merge and the checkout rules.

When you open FlipBox in your Shopify admin, your browser talks to Shopify directly to read and save these. Our server is not involved in those requests.

Privacy requests from Shopify

FlipBox answers Shopify’s three mandatory privacy requests: customer data request, customer data erasure and shop data erasure. Because FlipBox holds no customer or shop data, there is nothing to return or delete.

Cookies and tracking

FlipBox and this website set no cookies and use no analytics or advertising trackers. Pages are served by Cloudflare, which processes technical request data such as your IP address to deliver them. FlipBox keeps no copy of it.

Uninstalling

When you uninstall FlipBox, Shopify deletes the box settings stored by the app. The box product stays in your store.

Sharing

We do not sell or share your data. We do not have any to share.

Contact

Fletten is the developer of FlipBox. For any question about this policy, email info@fletten.com.